Spindog Casino Terms and Conditions
Using our website
At this website, we set out the main Spindog Casino conditions below. Read the applicable account, game and promotion rules before registering, depositing or playing. Gambling involves the possibility of losing your money.
The casino account conditions described here belong to Spindog Casino. For questions about this website, see the support guidance.
Age, location and access
To play at Spindog Casino, you must have reached your eighteenth birthday. If your country sets a higher gambling age, that higher threshold applies. The casino can ask for evidence of age and restrict access or suspend accounts that do not meet this requirement.
You must establish that online gambling is permitted where you live before opening an account or betting. Access to a webpage does not establish your eligibility to play.
Game providers may impose country restrictions. Using a VPN or a similar workaround to evade those restrictions breaches the casino's conditions, and winnings from that activity are forfeited.
Your account and verification
Spindog Casino allows one personal account per player. Duplicate accounts can be suspended or closed, and bonuses or winnings obtained through them are reclaimed. Account use is personal; commercial use is prohibited.
- Keep your login details private and do not let anyone else use your account, including a minor.
- Provide accurate personal information. False details can result in a refused withdrawal and account closure, with notification by email.
- Be prepared to supply identity documents, payment details or a utility bill for verification. The casino may require documents using either the Latin or Cyrillic alphabet. If yours use neither, it may ask you to present them during video verification.
Spindog Casino may delay withdrawals or refunds while checking your identity. This does not establish a fixed completion time for those checks.
Deposits and payment ownership
Only use a payment method held in your own name. If the casino's checks identify a third-party payment, the winnings are confiscated and the original deposit goes back to the payment account owner. Spindog Casino does not accept responsibility for money lost through third-party deposits.
The general terms specify these minimum amounts:
| Currency | Deposit minimum | Withdrawal minimum |
|---|---|---|
| EUR / USD | 20 | 20 |
| BTC | 0.0001 | 0.0002 |
| TRX | 1 | 1 |
| XRP | 0.001 | 0.001 |
| USDT | 2 | 5 |
| DOGE | 1 | 1 |
| LTC | 0.01 | 0.01 |
Maximum transaction amounts depend on the payment method. Check the available options before paying. Currency conversion can increase the amount charged to a card because the casino operates internally in EUR. Your bank may also decline a card transaction.
Spindog Casino's terms require deposits to be wagered three times before the associated funds become withdrawable. Where several deposits have been made without play, the combined deposits must be wagered before withdrawal. Otherwise, the casino may impose a processing charge at its discretion.
Withdrawals and winnings limits
The casino's withdrawal limits are 4,000 EUR/USD per day, 8,000 EUR/USD per week and 30,000 EUR/USD per month. A payment method's own limit can require a payout to be split. For winnings above 30,000 EUR/USD, Spindog Casino may pay in monthly portions of no more than 30,000 EUR/USD until payment is complete.
Separate profit caps apply across casino games, excluding progressive jackpot wins:
| Player category | Profit cap for the daily period |
|---|---|
| VIP | 50,000 EUR/USD or currency equivalent |
| Non-VIP or VIP trial | 25,000 EUR/USD or currency equivalent |
The daily period runs from 00:00 to 23:59 UTC. A wager that takes profit beyond the applicable cap is paid only up to that cap; the excess may be voided. Subsequent wagers in the same period are void, with their stakes returned.
Bank-transfer arrival times depend on the receiving bank. USD payouts cannot be requested by bank transfer. In exceptional cases, intermediary banks may deduct charges up to the equivalent of EUR 16.
Bonuses and fair play
Read each promotion's separate conditions before opting in. Check its qualifying deposit, wagering requirement, eligible games, expiry and any betting restrictions. Do not assume that one offer's conditions apply to another.
Spindog Casino may cancel promotional bonuses and related winnings for abuse, including stolen-card use, chargebacks, duplicate accounts, false registration details or forged documents. Its rules also prohibit low-risk roulette strategies covering at least 25 of the table's 37 numbers.
Suspected fraud can lead to account termination and suspended payouts without advance notice or an explanation. The casino may report suspected fraud to the relevant authorities and withhold payments where system manipulation is suspected or evidenced.
Errors, refunds and inactive accounts
If a wager or payment is processed incorrectly, Spindog Casino may cancel affected wagers or settle them again using the correct conditions. An incorrect account credit remains the casino's money and can be removed. If already withdrawn, it becomes an amount owed back to the casino. Notify the casino immediately by email if you notice such a credit.
The deadline for requesting a refund is 24 hours after the transaction. Where someone else accessed your account, the request period extends to 30 days. These deadlines do not guarantee a refund. Card refunds are limited to the deposited amount, with any excess handled through another payment method. Bonuses and winnings are removed from the balance before refund processing, and refund-related costs fall to the player.
After 12 consecutive months without a login, an account becomes inactive. If it still holds money, Spindog Casino charges 10 EUR, or its equivalent, each month until the account is reactivated or the balance runs out.
The casino may also close an account without prior notice and return the remaining balance after applicable withdrawal charges.
Questions, disputes and changes
For help with this website, see our contacts page. For a casino account dispute, provide the casino's support team with the relevant transaction or game details. Spindog Casino's complaint process provides for review and escalation where needed; unresolved matters may be referred to the authorities or licensing bodies identified by the casino.
Where a displayed game result conflicts with the server record, the casino treats the server record as decisive. Its written terms take priority over conflicting support guidance, and the English text governs discrepancies between language versions.
Spindog Casino states that amendments to its general terms are communicated before they take effect. Review the applicable conditions regularly. Players remain responsible for taxes and other obligations arising from winnings in their country of residence.